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24-Hour Account Information by Telephone: 1-800-772-5479
Access your account information or make a transfer from the privacy of your home, office, or when you’re on the go—24 hours a day, every day. TeleService is available in English and en Español and the menus may be accessed by voice recognition or by using your touch-tone phone.
Using Teleservice, you may complete any of these functions related to your accounts:
- Account Balance: A quick balance check on any of your AmericanWest accounts, including checking, savings, and money market as well as loans.
- Report lost or stolen debit card: Prompts you for the information we’ll need to protect your account from possible unauthorized use.
- Check Recent Transactions: A list of all recent transactions posted to your account (for a checking account you may also verify if a specific check cleared by check number).
- Account Transfer Request: Securely transfer your money from one account to another. For security purposes, this function is limited to accounts with the same account holders/signers.
- Last Withdrawal or Deposit: Recites the amount of your last withdrawal or deposit for a specific account.
- Loan Payments: Make a loan payment by authorizing a funds transfer from another of your AmericanWest Bank accounts.
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